Easy Steps to Remove Reference Code on Shein

Shein is a popular e-commerce platform that offers a wide range of clothing, accessories, and home decor products at affordable prices. However, many customers face an issue with reference codes on their website, causing confusion and frustration. In this article, we will discuss how to remove reference code on Shein and make your shopping experience smoother.

What are reference codes on Shein?

Reference codes are unique codes that identify a particular product on Shein. These codes help the website manage their inventory and make it easier for customers to find the products they are looking for. The reference code is usually a combination of letters and numbers and can be found in the product description.

Why would you want to remove reference codes on Shein?

While reference codes on Shein are useful for the website, they can be confusing for customers. Some customers may think that the code is the product’s actual name or SKU number, leading to misunderstandings or mistakes in their orders. Removing reference codes can make the shopping experience smoother and less confusing.

How to remove reference code on Shein when browsing products

When browsing products on Shein, reference codes are usually displayed in the product description. To remove the reference code, follow these steps:

  • Navigate to the product page of the item you are interested in.
  • Scroll down to the product description.
  • Look for the reference code, which is usually located towards the bottom of the description.
  • Highlight the reference code with your cursor and delete it.

How to remove reference code on Shein when making a purchase

If you have already added a product to your shopping cart and see the reference code, don’t worry. You can still remove it before finalizing your purchase. Here’s how:

  • Go to your shopping cart by clicking on the shopping bag icon on the top right of the screen.
  • Review the items in your cart and check if any reference codes are present.
  • Click on the product name to go to the product page.
  • Once you are on the product page, follow the steps listed above to remove the reference code from the product description.
  • Return to your shopping cart and ensure that the reference code has been removed from the product title.

How to remove reference code on Shein from your account information

If you have already made a purchase on Shein and see a reference code in your account information, you can contact customer service to have it removed. Here’s how:

  • Log in to your Shein account.
  • Click on the “My Orders” tab.
  • Locate the order that contains a reference code in the product name.
  • Click on the “Contact Seller” button.
  • Describe the issue to the customer service representative and request that the reference code be removed.
  • Wait for the customer service representative to respond to your request.


Reference codes on Shein can be useful for the website but can also be confusing for customers. Removing reference codes can make the shopping experience smoother and less confusing. By following the steps outlined in this article, you can remove reference codes from product descriptions, your shopping cart, and your account information.

Remember that removing reference codes from your account information may require assistance from customer service. Don’t hesitate to reach out to them for help. We hope this article has been helpful in showing you how to remove reference codes on Shein and making your shopping experience more enjoyable.

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